Marcel
UX Lead
2018 — 2022
Marcel is an internal tool for Publicis Groupe, one of the largest advertising and marketing agencies in the world. The tool is intended to help connect the 100,000+ employees all around the world to enable communication, collaboration, and productivity in ways previously not possible. I joined the Marcel team in August 2018 as a UX designer, a couple of months before launch of the 1.0 version of the product. In the course of my 4 years working on Marcel, the product went through many iterations and redesigns, and my role expanded to UX Lead – owning various headlining features in the product and working with visual designers, PMs, and developers to deliver core features and value to users and stakeholders alike.
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Marcel was born out of the desire to break down the knowledge silos that inevitably exist in a large multinational organization. The product is intended to democratize the organization as a whole and create a transparent environment for the 100k+ employees worldwide going forward, solving for a data-availability problem while also enhancing the Groupe ⇄ employee experience.
I began my time working on Marcel as a Sr. UX Designer helping wrap up the final batches of features before launch of the 1.0 version. This role quickly evolved to a UX Lead role, where I oversaw many different core features of Marcel and guided the design through UX, visual design, and QA for delivery. In my 4 years with the team, I played a significant part of 2 foundational redesigns, moving from a conversational, voice-based framework to a more traditional UI pattern.
For the last year or two at Marcel, I primarily oversaw three core features – Marcel Communities, Marcel Classes, and Workspace. Communities was a product feature intended to connect employees around the Groupe around commonalities, whether it was location-based (e.g. the USA Community), home agency-based (e.g. a single agency’s Community), or ERG-based (e.g. the Egalité employee resource group). Classes was a feature that leveraged LinkedIn learning courses as well as Publicis Groupe’s internal courses for employees, creating a centralized home for employee learning on the Marcel platform. Lastly, Workspace was a semi-separate internal platform that allowed employees worldwide to book desks, workspaces, and meeting rooms for themselves and their teams, accounting for the Covid-reality of hybrid workspaces.